Privacy Policy

Maintaining data privacy and data protection is a priority for Peace of Mind Wills Ltd. This privacy policy sets out the legal basis on which any personal data that we collect from you, or that you provide to us, will be processed by us.

Please read this privacy policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Any questions relating to data privacy with Peace of Mind Wills Ltd or this policy should be sent by email to info@peaceofmindwills.co.uk, or by writing to Peace of Mind Wills Ltd, 18 Bankfield Lane, Southport, PR9 7NJ. Alternatively you can call Chris Heiberg DPO on 0344 3356584.

What personal Information is held

We may collect and process the following data from you:

  • Information you consent to provide Peace of Mind Wills Ltd that is required to carry out our obligations arising from any contracts entered between you and us, or potential contracts that may be in liaison between you and us.
  • Information that you consent to provide by filling in forms on our website, or as part of any direct marketing or sales activities. This includes and is not limited to personal information about you such as your name, telephone contact number, geographical address/location, email address and interests.
    Note: Clear consent information is supplied at point of collection to provide information on the use of data; and a record of the consent is taken at point of collection.
  • If you contact us by telephone or in writing, we may keep a copy of your correspondence or communication.
  • Details of your visits to our website and the resources that you access.

If you have provided us with the personal data of another person, there is a clear requirement imposed by Peace of Mind Wills Ltd for you to confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller and the nature of the processing taking place.  Records will be retained as evidence of this consent.

How will we use the information we hold about you?

We use information held about you in the following ways:

Performance of a contract - We use information held about you to carry out our obligations arising from any contracts entered into between you and us; and to notify you about changes to our services.

  • Legitimate Interests - We use information held about you to provide you with information, products and/or services that you request from us or which we feel may interest you if relevant to the products or services currently being supplied as part of a contract with Peace of Mind Wills Ltd, or in relation to a previous contract with Peace of Mind Wills Ltd whereby you are happy to continue to receive such information;

Consent (Direct Marketing)- We use information held about you to provide you with information on products and/or services that you request from us, or which we feel may interest you where you have consented to be contacted for such purposes.  Where consent has been provided to Peace of Mind Wills Ltd, it is a recognised right of the Data Subject that this consent can also be withdrawn.  Should you wish to withdraw consent, please email info@peaceofmindwills.co.uk or in writing to – Peace of Mind Wills Ltd, 18 Bankfield Lane, Southport, PR9 7NJ. Alternatively you can call Chris Heiberg (DPO) on 0344 3356584.

Consent (Website) - to ensure that content from our Website is presented in the most effective manner for you and your device.

We will not share your data with third parties for other marketing purposes unless we have your express consent to do so.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted to this page on our website

Your rights relating to Personal Data

You have the right to ask us to cease processing your personal data for marketing purposes. We will seek consent (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your data to any third party for such purposes. You can also exercise your right to prevent such processing by contacting us at info@peaceofmindwills.co.uk.

GDPR gives you the right to access information held about you. Your right of access can be exercised at any time.  Peace of Mind Wills Ltd operate both a Data Subjects Rights procedure and a Subject Access Rights Procedure to ensure that all rights exercised by data subjects relating to personal data are managed appropriately.

From time to time, our website may contain links to and from our strategic partner(s), partner network(s), strategic sponsor(s), advertiser(s) and affiliate(s). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Retention of your information

We take appropriate measures to ensure that any information collected from you is kept secure.

Peace of Mind Wills Ltd operate a clear Retention policy and associated Retention Schedule to ensure personal data is kept only for so long as is necessary for the purpose for which such information is used.

If any of your personal data changes, or if you have any questions about how we use data which relates to you, please contact us by email at info@peaceofmindwills.co.uk. We normally update your personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, strategic partner(s) or strategic sponsor(s) our ultimate holding company and its subsidiaries as defined in section 1159 of the UK Companies Act 2006.

As part of our GDPR compliance obligations, we are duty bound to check when personal data may be shared with third parties to ensure that they apply the same or greater controls in terms of data protection.  The use of non-disclosure agreements form part of our third-party data sharing controls.

We may disclose your personal information to third parties

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; or
  • if we or substantially all of our assets are acquired by a third party, in which case personal data held by it about our customers will be one of the transferred assets; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply other agreements; or
  • to protect the rights, property or safety of Peace of Mind Wills Ltd, our customers or others.

Peace of Mind Wills Ltd has risk assessed where personal information may be transferred outside the EEA.  As part of our own due diligence we have identified that personal data held for and by Peace of Mind Wills Ltd resides in the EU.  Peace of Mind Wills Ltd will continue to monitor this for Peace of Mind Wills Ltd considering any 3rd party provider changes in the future. Should a requirement for data to be transferred outside of the EU in future, Peace of Mind Wills Ltd will implement controls and safeguards to ensure that equal to or greater data protection measures are enforced and records retained to evidence this.


Cookie Policy

At Peace of Mind Wills, we believe in being clear and open about how we collect and use data related to you. In the spirit of transparency, this policy provides detailed information about how and when we use cookies. This cookie policy applies to any product or service that links to this policy or incorporates it by reference.

Does Peace of Mind Wills use cookies?

Yes. We use cookies and other technologies to ensure everyone who uses our services has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

What is a cookie?

A cookie is a small file placed onto your device that enables website features and functionality. For example, cookies enable us to identify your device, secure your access to our site generally, and even help us know if someone attempts to access your account from a different device. Cookies also enable you to easily share content on and help us serve relevant ads to you.

When does Peace of Mind Wills place cookies?

We use cookies on our site and mobile applications. Any browser visiting our site will receive cookies from us. We also place cookies in your browser when you visit a non-Peace of Mind Wills site that hosts plugins (for example, LinkedIn's "Share" button or Twitters share function).

What types of cookies does Peace of Mind Wills use?

We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user, so it's easier to return to or interact with our services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by your browser when you return to one of our sites or a partner site that uses our services (for example, our sharing or job application buttons). Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

What are cookies used for?

Cookies can be used to recognise you when you visit our website or login, remember your preferences, and give you a personalised experience that's in line with your settings. Cookies also make your interactions with our website faster and more secure. Additionally, cookies allow us to bring you advertising both on and off our website, and bring customised features to you that allow sharing via social media.

Categories of Use

Description

Authentication

If you're signed in, cookies help us show you the right information and personalise your experience.

Security

We use cookies to enable and support our security features, and to help us detect malicious activity.

Preferences, features and services

Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms more easily. They also provide you with features, insights, and customised content in conjunction with our plugins.

Advertising

We may use cookies to show you relevant advertising both on and off our site. We may also use a cookie to learn whether someone who saw an ad later visited and took an action (e.g. downloaded a white paper or made a purchase) on the advertiser's site. Similarly, our partners may use a cookie to determine whether we've shown an ad and how it performed, or provide us with information about how you interact with ads. We may also work with a partner to show you an ad on or off our website, such as after you've visited a partner's site or application.

Performance, Analytics and Research

Cookies help us learn how well our site and plugins perform in different locations. We also use cookies to understand, improve, and research products, features, and services, including when you access our site from other websites, applications, or devices such as your work computer or your mobile device.

 

How are cookies used for advertising purposes?

Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our service, and know when content has been shown to you. Note: Because your web browser may request advertisements and beacons directly from third party ad network servers, these networks can view, edit, or set third party cookies, just as if you had requested a web page from their site. Ads served by our site may also set third party cookies.

Unless you clear these cookies from your browser, we may use this information to:

  • provide more relevant, interest-based advertising
  • help website and app owners understand how visitors engage with their sites or apps
  • detect and defend against fraud and other risks to protect users and partners
  • improve our services

We do not provide any personal information that we collect to advertisers unless you have given us permission to do so.

What third-party cookies does Peace of Mind Wills Use?

Please note that the names of cookies, pixels and other technologies may change over time. Please also note that companies and other organisations that sponsor pages on our website may use cookies, pixels or other technologies on their pages to learn about your interest in them.

Controlling cookies

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

What to do if you don't want cookies to be set or want them to be removed?

If you don't want us to use cookies when you visit our site, you can opt-out of some cookies on your settings page. Most browsers also provide functionality that lets you review and erase cookies. Please note that our website will not work properly without cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org, or www.aboutcookies.org.

Other helpful resources

To learn more about advertisers' use of cookies the following links are helpful:

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.

For other browsers, please consult the documentation that your browser manufacturer provides.

Lasting Power of Attorney fee refund

If you paid to register a Power of Attorney in England or Wales between 1 April 2013 and 31 March 2017, you're owed a refund of up to £54.
Under a new Government scheme, those who paid a registration fee for a Lasting Power of Attorney in that period can apply for a partial refund as they were charged more than was necessary.

 

Source Money Saving Expert.com  1st Feb 2018

Law Commission consultation on reforming will writing laws

A Law Commission consultation was launched in July 2017 and closed on 10th November. Its aim was to seek professional and consumer views on reforming will writing laws,
particularly surrounding bringing the processes up to date within modern society. Key proposals within the consultation include:
• Supporting testamentary freedom, including
the modernisation of will writing
• Protecting testators
• Clarity and certainty of the laws

 

Source IPW Journal Dec 2017

The Cost of a funeral increases by 33% in five years

The death of a loved one is a traumatic and devastating experience for anyone, but it seems like the cost of planning and arranging funeral is becoming just as stressful.
According to new research by OneFamily, the average price of a cremation in 2017 is £3,894; a 33% increase from £2,896 just five years ago in 2012.
The cost of a burial has also increased by 26% to £5,446. To give a comparison, the price of inflation within the same period was just 11%.

 

Source Fortune Herald June 2017

Probate fee fiasco

Changes to probate fees have been scrapped. Government officials won't confirm whether this stealth death tax has been scrapped forever, only saying it's an issue for the next government.

 

Source: Sunday Telegraph 23rd April 2017

This firm complies with the IPW Code of Practice